Privacy Policy

At Mi Maya (“we,” “our,” “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://mi-maya.com and make purchases through our store.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

Your name, email address, phone number, billing/shipping address, and payment details when you place an order.

Account Information

If you create an account, we may store your login details.

Usage Data

Information such as your IP address, browser type, device details, and the pages you visit on our site.

Cookies

Small data files are stored on your device to enhance your shopping and browsing experience.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Processing and delivering your orders
• Providing customer support and responding to inquiries
• Sending order updates, promotions, or marketing emails (only if you choose to receive them)
• Improving our website, products, and overall shopping experience
• Preventing fraud and ensuring secure transactions

3. Sharing Your Information

We do not sell or rent your personal information.
However, we may share your data with:

• Trusted service providers, such as payment processors and shipping companies
• Legal authorities, if required to comply with applicable laws or protect our legal rights

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes mentioned in this policy or as required by law.

5. Security

We implement industry-standard security measures to protect your personal data.
However, no method of online transmission is completely secure, and absolute protection cannot be guaranteed.

6. Your Rights

Depending on your region, you may have the right to:

• Access, update, or delete your personal information
• Withdraw consent for marketing communications
• Request a copy of the data we hold about you

To exercise these rights, please contact us at info@mi-maya.com.

7. Third-Party Services

Our website may contain links to third-party websites. Mi Maya is not responsible for the privacy practices or content on those external sites.

8. Cookies

By using our website, you consent to the use of cookies. You can manage or disable cookies through your browser settings.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Store Name: Mi Maya
Company Name: WVR Business
Company Number: 83952799
VAT Number: NL003894544B30
Phone Number: +1 917 722 5047
Support Email: info@mi-maya.com
Business Address: Bertha van Moerdregtpad 22, 2841 SR, Moordrecht, The Netherlands
Opening Hours: Monday - Saturday: 8:00 AM - 5:00 PM (New York GMT-5)

We aim to respond to all emails within 24 hours.