Terms of Service

Welcome to Mi Maya. By accessing or using our website https://mi-maya.com, you agree to be bound by these Terms of Service. Please read them carefully before using our site.

1. General Conditions

By visiting our website or making a purchase, you agree to these Terms.
We reserve the right to refuse service to anyone for any reason at any time.
All product prices may change without prior notice.

2. Online Store Terms

You must be at least 18 years old, or using the site under the supervision of a parent or legal guardian.
You agree not to use our products for any unlawful or unauthorized purpose.

3. Products & Services

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct them at any time.
All products are subject to availability, and we may discontinue or modify any item without notice.

4. Orders & Payments

By placing an order, you agree to provide current, accurate, and complete information.
Payments are processed through secure third-party payment gateways. By submitting your payment details, you authorize us to charge the total amount due.
We may cancel orders if fraud or unauthorized activity is suspected.

5. Shipping & Delivery

Shipping and delivery are handled according to our Shipping Policy.
Delivery times may vary depending on your location. Mi Maya is not responsible for delays caused by courier services, customs, or unforeseen circumstances.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Please review that policy before making a purchase.

7. Intellectual Property

All website content—including images, text, graphics, and logos—is the property of Mi Maya and protected by copyright laws.
You may not reproduce, distribute, or use any of our content without written permission.

8. Limitation of Liability

We do not guarantee that our service will be uninterrupted, timely, secure, or error-free.
Mi Maya is not liable for any damages arising from the use of our website, products, or services, except where prohibited by law.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Netherlands.

10. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website.
It is your responsibility to review this page periodically for updates.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Store Name: Mi Maya
Company Name: WVR Business
Company Number: 83952799
VAT Number: NL003894544B30
Phone Number: +1 917 722 5047
Support Email: info@mi-maya.com
Business Address: Bertha van Moerdregtpad 22, 2841 SR, Moordrecht, The Netherlands
Opening Hours: Monday - Saturday: 8:00 AM - 5:00 PM (New York GMT-5)

We aim to respond to all emails within 24 hours.